Frequently Asked Questions

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General Questions

• 01. What does LOREM mean?
• 02. Where can I subscribe to your newsletter?
• 03. Where can I edit my billing and shipping address?

Orders

• 01. Do I need to create an account to make an order?
• 02. I would like to buy magazines for my hotel, restaurant, coffee shop or design studio (B2C)

Products

• 01. What does LOREM mean?
• 02. Can I change my order?

Subscriptions

• 01. How can I cancel an active subscription?
• 02. My subscription is expiring. How can I renew it?

Payment

• 01. I’m ordering from abroad. Do I have to pay VAT?
• 02. My order could not be completed because there was a problem with the payment
• 03. I would like to receive an invoice and pay after delivery. Is that possible?

Shipping

• 01. Do I have to pay customs or import fees?