Orders

I’m ordering from abroad. Do I have to pay VAT?

There was a problem with the payment and the order process could not be completed. There can be several reasons for this:

Payment via PayPal

• Your PayPal account is no longer active or has been frozen
• The credit card in your account is no longer valid, has expired or has been blocked by the credit card provider
• Some technical problems occurred when connecting to PayPal
• The PayPal servers cannot be reached for technical reasons

Payment by credit card

• Your credit card is no longer valid
• Your credit card has expired
• Your credit card has been blocked by your card provider

Payment in advance (bank transfer)

• We have not yet received payment for your order (we can only send the ordered items after receiving your payment)
• Your payment details were incorrect or you provided incorrect or inaccurate details when making the bank transfer

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